Influence

by Robert Cialdini

7/10

Key Ideas:

How we’re influenced:
Reciprocity: We feel obligated to pay back gifts and favors.
Commitment and Consistency: We want to be consistent with our past actions.
Social Proof: We copy the actions of other people.
Liking: We prefer to say yes or buy from people we like.
Authority: We follow people in positions of authority.
Scarcity: We want things more when they’re harder to get.

Other notes:

When we ask someone to do us a favor we will be more successful if we provide a reason, even if the reason is silly e.g. I need to use the printer before you because I need to print some pages.

Thoughts on the book:

*10/10 for the ideas, book feels a bit dated. Even if you don’t want to manipulate others, you should know how you’re being manipulated. For a more principled approach, read Getting to yes.